Description

This course is designed to introduce the learners to the activities for the Mass Care group. It involves video segments, instructor lectures and classroom activities.

Purpose

The purpose of this basic level Disaster Services training is to provide an overview of the activities performed by the Mass Care group in support of a disaster relief operation.

Learning Objectives

After completing this course, participants will be able to—

• Describe the role of Mass Care workers on Red Cross disaster relief operations and services they provide.
• Explain how Mass Care workers deliver quality service to clients.
• Match their interests, abilities, and skills with those needed in each Mass Care group activity.
• Develop a plan of action for involvement in Mass Care activities at the local Red Cross chapter.

Audience

Participants will be volunteers and employees of the Red Cross and other agencies and community leaders who wish to serve in or work with Mass Care group activities on a disaster relief operation.

Prerequisites

• Fulfilling Our Mission: Translating Your Compassion Into Community Action (DSGEN200A, Rev. 09/07)

Length

This course is three hours in length. Full attendance of the entire course is required to receive a certificate of completion. This course may also be taken as a self-study. Participants must view the videotape and complete the activities in the workbook. After the participant has completed the course, he or she returns the videotape, completed quiz, action plan and course evaluation to a chapter resource person. At that time, the participant will receive a certificate of completion.