Description

Organized into three separate modules, the In-Kind Donations Workshop introduces participants to in-kind donations and certifies them to work the in-kind activity on national disaster relief operations. Much of the information presented can also be applied to managing in-kind donations at the chapter level.Module 1 provides an overview of in-kind donations and their importance to the American Red Cross, along with a summary of current in-kind policies and resources.Module 2 addresses donations management issues, and offers strategies for tackling the challenges that come with unsolicited donations at chapters and on relief operations.Module 3 is devoted exclusively to working with in-kind donations on national disaster relief operations, covering such topics as the responsibilities of in-kind on a disaster, solicitation skills and processes for recording and reporting in-kind gifts.

Purpose

The purpose of the In-Kind Donations Workshop is to familiarize participants with the American Red Cross position on in-kind donations and to prepare them to help manage in-kind gifts on disaster relief operations and at their chapter.

Learning Objectives

Upon completion of this course, participants will be able to—

• Understand the role of in-kind donations at the American Red Cross
• Understand current in-kind policies and resources.
• Practice effective donations management skills, which include recognizing the impact of unsolicited donations, employing good customer service skills, and identifying donations management tools and resources.
• Recognize the responsibilities of in-kind on national disaster relief operations.
• Demonstrate the solicitation techniques employed by in-kind staff when approaching companies.
• Identify the requirements that in-kind donations must meet to be accepted by the Red Cross.
• Understand the process of recording and reporting in-kind donations.

Audience

The In-Kind Donations Workshop is a prerequisite for anyone who wishes to work the in-kind activity on a disaster relief operation. Those seeking advancement within the Logistics function of the DSHR System are also strongly encouraged to take the In-Kind Donations Workshop. Since the course also focuses on in-kind activities in chapters, it is particularly relevant for fund raisers or others assigned with handling in-kind donations at the chapter level.

Prerequisites

There are no prerequisites for this training course.

Length

This one-day training course consists of roughly 6.5 hours of instruction. Participants must attend the entire course.